Refund policy

Refunds and Credits

Any digital products or services purchased or processed using this platform is not returnable once the customer approves digitally by agreeing to these terms and condition. Your payment is only refundable in the condition that the payment was successfully debited by your bank or payment processor but the equivalent service of this facility or credit in the respective facility was not provided.

If the course you purchased is not available to you, then you can request, within 30 days of your purchase of the course, that MasterClass Bangladesh credit/refund your account. We reserve the right to apply for a credit or a refund, at our discretion, depending on the capabilities of our payment processing partners or the platform from which you purchased your course (website or mobile app). No credit or refund is due to you if you request it after the 30-day guarantee time limit has passed.

At our discretion, if we believe you are abusing our credit/refund policy, we reserve the right to ban your account and to restrict all future use of the Services. If we ban your account or disable your access to a course due to your violation of these Terms you will not be eligible to receive any credit or refund.